This Privacy Policy explains how Navz (“Navz,” “we,” “us,” or “our”) collects, uses, discloses and protects personal information when you visit our website, request a demonstration, communicate with us, or use our products and services.
1. Information we collect
Information you provide
We may collect your name, business name, work email address, telephone or WhatsApp number, team size, job title, business requirements, messages, documents and other information you choose to provide.
Information collected through the service
When an organization uses Navz, the service may process operational information submitted by authorized users, including attendance records, orders, inventory updates, tasks, approvals, expenses, payment status, attachments and WhatsApp communications. The subscribing organization controls this business data and is responsible for ensuring it has the necessary authority to provide it to Navz.
Technical information
We may automatically receive limited technical information such as IP address, browser and device type, operating system, referring pages, timestamps, pages viewed and diagnostic or security logs.
2. How we use information
- Provide, configure, maintain and improve Navz;
- Respond to enquiries, schedule demonstrations and provide customer support;
- Process authorized factory workflows and generate requested reports, reminders and insights;
- Protect the service, prevent abuse and troubleshoot problems;
- Communicate about service changes, security and relevant product updates;
- Comply with applicable law and enforce our agreements.
3. How we disclose information
We may disclose information to service providers that help us operate Navz, such as hosting, communications, analytics and customer-support providers; to professional advisers; in connection with a corporate transaction; or when required by law. These parties may use information only for the services they provide to us or as permitted by law.
We do not sell personal information. We do not share or provide telephone numbers, WhatsApp numbers, consent records or other personal information to third parties or affiliates for their independent marketing, advertising or lead-generation purposes.
4. WhatsApp and third-party services
Navz may integrate with WhatsApp and other third-party services. Their handling of information is governed by their own terms and privacy policies. Customers should not submit information through an integration unless they are authorized to do so.
5. Data retention and security
We retain information for as long as reasonably necessary to provide the service, satisfy contractual and legal obligations, resolve disputes and maintain security. We use administrative, technical and organizational safeguards designed to protect information, but no system can guarantee absolute security.
6. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion or a copy of certain personal information, or to object to or restrict certain processing. You may also opt out of non-essential marketing communications. To make a request, contact us using the address below. We may need to verify your identity and may retain information where permitted or required by law.
7. International processing
Navz operates in the United States and India and may process information in these or other countries where our service providers operate. Where required, we use appropriate safeguards for cross-border processing.
8. Children
Navz is a business service and is not directed to children. We do not knowingly collect personal information from children through this website.
9. Changes to this policy
We may update this policy as our services or legal obligations change. We will post the revised policy here and update the effective date.
Questions?
Contact us at hello@navz.in.